Sales Policy
Effective Date: January 7, 2025

At Eat Suri, we are committed to providing our customers with the best shopping experience. Our Sales Policy is designed to ensure a smooth and transparent transaction process for all our customers. Please review the following information to better understand our sales terms and conditions.

1. Product Availability

We strive to maintain accurate inventory levels, but due to high demand, product availability may vary. In the event an item you ordered is out of stock, we will notify you as soon as possible and offer you a choice to either wait for restocking, select a similar product, or cancel the order for a full refund.

2. Pricing

  • Prices: All prices listed on our website are in US dollars and are subject to change without prior notice.
  • Discounts and Offers: We may offer discounts, promotional codes, or special offers from time to time. These promotions will be clearly communicated, and any terms or restrictions will be included in the offer details.
  • Taxes: Sales tax will be applied to your order based on your location and local tax regulations.

3. Order Processing

  • Order Confirmation: After placing your order, you will receive an order confirmation email. Please review the details to ensure the accuracy of your order.
  • Order Changes: Once an order is placed, changes cannot be made unless the order has not been processed or shipped. If you need to make a change, please contact our customer service team immediately at info@eatsuri.com or (920) 779-4632.
  • Processing Time: Orders are typically processed within 1-2 business days, excluding weekends and holidays.

4. Payment

We accept a variety of payment methods, including:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover.
  • PayPal: Secure payment through PayPal accounts.
  • Gift Cards: If available, you can use any promotional or gift cards provided by Eat Suri.

All payments are processed securely. The transaction will only be charged once the order is confirmed and processed.

5. Shipping

  • Shipping Methods: We offer a variety of shipping options based on your location, including standard, expedited, and express shipping.
  • Shipping Fees: Shipping fees are calculated based on the weight of the order and the destination. You will be able to see the shipping cost before finalizing your purchase during checkout.
  • Shipping Time: Delivery times will depend on your location and the shipping method chosen. Please refer to our Shipping Policy for estimated delivery times.

6. Returns and Refunds

If you are not satisfied with your purchase, please refer to our Refund and Returns Policy for detailed instructions on how to return your item(s) for a refund or exchange.

7. Cancellations

Orders can only be canceled if they have not yet been processed or shipped. Once an order has been shipped, we are unable to cancel it. If you need to cancel an order, please contact us immediately at info@eatsuri.com or (920) 779-4632.

8. Gift Cards

If available, Eat Suri may offer gift cards for purchase. Gift cards can be used on our website for any eligible purchase. Gift cards cannot be redeemed for cash and are subject to the terms and conditions provided at the time of purchase.

9. Customer Support

If you have any questions or concerns about your order or our sales policy, please feel free to reach out to our customer support team:

  • Email: info@eatsuri.com
  • Phone: (920) 779-4632
  • Address: 2947 Hortonville, Wisconsin (WI), 54944, United States

We are here to assist you and ensure you have a positive shopping experience with Eat Suri.

10. Changes to the Sales Policy

We reserve the right to update or change this Sales Policy at any time. Any updates will be posted on this page with an updated effective date. We encourage you to review our Sales Policy periodically for any changes.

Thank you for shopping with Eat Suri! We look forward to serving you and providing high-quality baby products for you and your little ones.